Popular FAQs
FAQs Topics
Promotions
- Terms & Conditions for Shoeaholics Promotional Codes
- Terms & Conditions for sign up offer
- Competitions & Promotions
- I forgot to add my promotional code before I confirmed my order, can the discount still be applied?
- An item I've purchased has reduced in price, can I have the difference refunded?
- Can I use more than one promotional code at a time?
Payment & Security
- I'm having problems with your website, what should I do?
- Why can I see a ‘pending’ or 'ring-fenced’ status on my bank statement?
- What payment methods can I use online?
- What is Klarna?
- How do I unsubscribe from your marketing emails?
- When is the payment processed for my order?