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• How do I return an item via the Returns Portal?
• What is your returns policy?
• How long will it take for my refund to process?
• What is your Christmas Returns Policy?
• How much does it cost to return an item?
• How do I track my return?
• How long do I have to return an item?
• Can I get an exchange?
• Can I have a replacement returns label?
• I’ve lost my dispatch note/order invoice, what can I do?
• What if my parcel is oversized?
• Can I return an online order to a store?
• What do I do if my item is faulty?