Returns & Refunds
- What is your returns policy?
- How do I return an item via the Returns Portal?
- How long will it take for my refund to process?
- My order is not showing on the Returns Portal - How do I return?
- How much does it cost to return an item?
- How do I track my return?
- How long do I have to return an item?
- Can I get an exchange?
- Can I have a replacement returns label?
- I’ve lost my dispatch note/order invoice, what can I do?
- What if my parcel is oversized?
- Can I return an online order to a store?
- What do I do if my item is faulty?