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Payment & Security
- I'm having problems with your website, what should I do?
- Why can I see a ‘pending’ or 'ring-fenced’ status on my bank statement?
- What payment methods can I use online?
- What is Klarna?
- How do I unsubscribe from your marketing emails?
- When is the payment processed for my order?
- Will I be charged VAT?
- How do I login to my account?
- How do I reset my password?
- How do I register for an account?
- How do I know my payment is secure?
- Why has my payment declined?