We’re pleased to let you know that unworn online purchases made between the 1st of November 2024 and 24 December 2024 can be returned to us for a refund up to the 19th of January 2025.
This does not affect your statutory rights.
You can find information on how to return online purchases here.
Our full returns policy can be found here.
Purchases in Shoeaholics Outlet Stores
All items purchased in our outlet stores are "sold as seen" and we do not offer refunds or exchanges where items are unwanted.
We would recommend checking the Christmas Returns Policy with the in-store team before purchasing. Please also check your receipt for terms and conditions for returns to these locations.
Shoeaholics Outlet Store Returns Policy can be found here.