What is your Christmas Returns Policy?

We’re pleased to let you know that unworn online purchases made from the 1st of November 2022 can be returned to us for a refund up to the 15th of January  2023.

You can find information on how to return online purchases here.

This does not affect your statutory rights. Our full returns policy can be found here. 

Purchases in Shoeaholics Outlet Stores

All items purchased in our outlet stores are "sold as seen" and we do not offer refunds or exchanges where items are unwanted.

We would recommend checking the Christmas Returns Policy with the in-store team before purchasing. Please also check your receipt for terms and conditions for returns to these locations.

Shoeaholics Outlet Store Returns Policy can be found here.