We offer a 30 day return period for online unworn purchases. Returns outside of this time frame will not be accepted.
We advise you to try on shoes on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product.
Please see our Terms of Sale for full terms of our policy.
Purchases in Shoeaholics Outlet Stores
All items purchased in our outlet stores are "sold as seen" and we do not offer refunds or exchanges where items are unwanted.
We would recommend checking the Returns Policy with the in-store team before purchasing. Please also check your receipt for terms and conditions for returns to these locations.