Book your return on our Returns Portal here
Returns cost £1.95 and will be payable when you generate and book your return.
You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. To save on returns costs, it's best to return your items in one parcel.
Please note, if you have multiple orders/order numbers, these must be booked separately on the portal and labels created for each of those with individual tracking numbers. Please do not combine these orders as they could become lost. We are unable to refund orders that are not generated on the portal.
The return cost is non-refundable.
If you have received a faulty or an incorrect item, please contact customer services here