Can I return an online order to a store?

Can I return my Shoeaholics.com purchase to a shop?

Unfortunately not. Shoeaholics online purchases cannot currently be returned to Shoeaholics outlets, Kurt Geiger or Carvela stores.

Our store teams will also be unable to assist with any online purchase queries.

Please book your returns on our Returns Portal.

Information on this can be found here.